Partnerships Operations

About Dust

We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their jobs.

With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We already are a core part of their jobs.

We are at an exciting stage of our journey. We‘ve raised our Series A, expanded in the US, and hit the $1m and $2m ARR milestones in 2024; we aim to x5 our growth by the end of 2025.

Dust is a Sequoia-backed company with an experienced and determined team of optimists (coming from companies like Stripe or OpenAI) that like to focus on users, getting great things done by shipping fast, and doesn’t take itself too seriously while doing so.

This Role

As a Partnerships Operations Manager at Dust, you will architect and scale the strategic infrastructure that powers our rapidly expanding partner ecosystem. We're seeking an experienced operator who thrives on building programs from the ground up with deep expertise in operations. You'll bring deep expertise in partnership strategy, proven ability to design scalable systems, and the strategic vision to build the next generation of partner programs.

Joining Dust also means pioneering a new form of Partnership Operations. As a GenAI-native company, Dust aims to illustrate how GenAI can help redefine partner relationship management and how partnership teams can be designed with AI-powered workflows in mind.

You'll own building our partnership infrastructure in the EU from strategy to execution in a fast-paced environment that rewards both strategic thinking and hands-on execution.

Key Responsibilities

Build the key foundations of our Partner Program

Architect and implement sophisticated CRM infrastructure and seamless payment collection systems, ensuring all partnership mechanics work flawlessly. You'll refine and structure our Partner Program and Enablement - creating comprehensive partner onboarding and certification programs, establishing strategic business review processes, and developing the complete partner enablement infrastructure (training modules, assessments, tiering frameworks, resource libraries).

Scale & Operate the EU Partner Program

You will be accountable for the explosive growth of the Partner Sales channel, developing sophisticated operational systems and providing strategic support to partners throughout the entire deal lifecycle from opportunity identification to successful close. You'll build and run the partner growth engine, systematically acquiring high-value partners and driving deep engagement that delivers measurable results.

Rethink partner operations with AI

Leverage Dust as a transformative tool to revolutionize our partnership operations by automating meeting follow-ups, generating comprehensive account summaries, surfacing actionable partner insights from communications, automating responses from partners and prospects, and streamlining all operational workflows for maximum efficiency.

Build comprehensive analytics & business intelligence

Create executive-level dashboards and reporting systems that drive decision-making, implement advanced attribution models, and develop predictive analytics to optimize partner performance and ROI across all partnership channels.

Design next-generation partner programs

Research, develop, and launch innovative partnership models with schools, training agencies, or other partners that leverage AI-powered workflows, create competitive differentiation, and establish Dust as a thought leader in partnership strategy within the GenAI space.

Requirements

• 6+ years of strategic operations experience in B2B SaaS with demonstrated success building and scaling partnership programs, preferably in high-growth environments

• Proven track record of program leadership with experience managing complex, multi-stakeholder initiatives and building systems that scale from startup to enterprise

• Advanced CRM and automation expertise with deep HubSpot knowledge and hands-on experience architecting sophisticated automation workflows (Zapier, Make, or similar platforms)

• Strategic analytical capabilities combined with exceptional cross-functional collaboration skills to influence and align Sales, Operations, Product, and C-level stakeholders

• Executive communication skills with experience presenting to leadership teams and translating complex operational strategies into clear business outcomes

• Preferred: Advanced technical skills including SQL proficiency, experience with BI tools (Looker, Metabase, Tableau), and understanding of API integrations

• Preferred: Partnership program expertise with hands-on experience building channel partnerships, technology alliances, or marketplace strategies at scale

Location

We're prioritizing building our team with an in-person culture at our offices in Paris and San Francisco, valuing the magic that happens when talented people work closely together.

Why Dust

We're not building yet another enterprise SaaS tool. We’re creating an AI OS that will fundamentally change how companies operate. We believe existing AI models are powerful enough to have a tremendous impact on the world (and will keep getting better) – the key is building the infrastructure so that they have context and explore the best interfaces for humans to interact with them.

We have the unique opportunity to explore and shape the way humans interact with machines while working on a product we use ourselves every day.

If you're excited about crafting products that reinvent B2B software and want to join a team that combines the best of startup culture with the backing of top-tier investors, we'd love to talk.

👋 Even if you don't check every box in our requirements, we encourage you to apply. We value diverse perspectives and backgrounds, and we're more interested in your potential and passion than a perfect match to our checklist.

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Learn how we think and work.

• Our product constitution a story about our mission

• Agents at work - Latent Space, podcast with our cofounder, Stanislas Polu, 2024

• LLMs reasoning and agentic capabilities over time - dotAI, podcast with our cofounder, Stanislas Polu, 2024