People Operations Manager

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping—empowering people to find what they need, make informed decisions, and save money.

Founded in Paris, Joko is a tech company and certified B Corp with over 80 talents across Paris, Barcelona, and New York (and beyond). More than 4 million users already save money every day at 7,000+ merchants with Joko.

From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and impact.

Having reached profitability in our core market, we’re now scaling globally — with a strong focus on the US.
It’s still day 1, come build the future of shopping with us!

🔎 Team description

At Joko, our People team is the engine of our culture and growth. We don’t just support the business, we shape it. From hiring and developing top talent, to running flawless operations, to building a workplace where people thrive, we set the bar high and keep raising it. We operate as one team, with shared goals and complementary strengths, making sure every Jokoer has the environment, tools, and support they need to do the best work of their lives.

🎯 What You Will Do

As a People Operations Manager at Joko, you will be one of two People Ops Managers, working hand-in-hand to deliver a seamless, compliant, and high-quality employee experience. The scope is broad and shared, but depending on your strengths, you will take the lead on certain areas such as compensation & benefits, payroll, compliance, HR administration, or people-related projects.

Your responsibilities will include:

• Compensation & Benefits (C&B)

  • Own and continuously optimize our compensation and benefits frameworks (salary reviews, benchmarking, perks, equity, mobility).

  • Ensure competitiveness, fairness, and alignment with Joko’s internal grid.

  • Act as the main point of contact for C&B-related topics.

• Payroll & Administration

  • Run payroll operations across countries (France, Spain, US), ensuring accuracy, compliance, and smooth coordination with Finance.

  • Administer contracts, amendments, benefits, visas, and time-off.

  • Handle sensitive data with integrity and confidentiality.

• Compliance & Legal

  • Ensure compliance with French labor law and anticipate changes.

  • Oversee compliance across jurisdictions (FR, ES, US).

  • Secure documentation for audits, fundraising, and due diligence.

  • Support disciplinary cases, offboarding, and sensitive processes discreetly.

• Processes & Tools

  • Build, set up, and manage HR tools and maintain data accuracy.

  • Continuously optimize and document People Ops processes for efficiency and employee experience.

  • Provide reliable data for reviews, mobility, and workforce planning.

• Employee Lifecycle & Culture

  • Deliver a seamless onboarding and offboarding experience in partnership with your teammate.

  • Ensure each employee interaction feels accurate, human, and consistent with our culture.

  • Support initiatives around engagement, performance reviews, and leveling frameworks.

• Team Support

  • Be a trusted advisor for managers and employees on People Ops matters.

  • Partner, along with your peer in People Ops, with the People Business Partner and VP People to align People Ops with broader People strategy.

👀 Who We’re Looking For

• Location: Based in Paris.

• Experience: 5+ years in People Operations or HR Administration in a fast-growing startup/scaleup environment.

• Languages: Bilingual in French and fluent in English (our working language).

• Expertise: Strong foundation across People Ops topics, with depth in at least one area (C&B, payroll, compliance, or HR projects).

• Payroll proficiency: Experienced in end-to-end payroll; PayFit knowledge is a plus.

• Legal & compliance: Strong knowledge of French labor law; international HR exposure is a plus.

• Detail-oriented & structured: You thrive on precision, organization, and reliability.

• Collaborative mindset: You enjoy working as part of a small team, dividing ownership flexibly based on strengths.

💎 Our perks

At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through:

• Flexible remote: If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space.

• Work from anywhere: Want to spend a month in Italy while working? Full-time employees can work from most countries in the world for up to 3 months per year → full-time only

On top of that, we offer plenty of perks (some for everyone, others only for full-time positions):

• A budget for remote work equipment

• A Swile card for meals (if you are based in France)

• Frequent team events and in-person gatherings every quarter 🎉

• Premium health insurance (Alan Blue, in France) → full-time only

• A ClassPass subscription to stay in shape wherever you are → full-time only

• …and much more, check the full list here!

🤝 Our hiring process

1. Intro call: Quick screening with the Hiring Manager or a recruiter.

2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams).

3. Step 2 – Role-specific assessments

   • For non-tech roles: Take-home case study followed by a 45 min debrief. We assess both your output and how you think in real time. The exercise will be relevant to the role (e.g. analysis, strategy, or process design).

   • For tech roles: Live technical interviews:

     • Coding interview + System design interview

     • For research internships, an additional round may involve analyzing and presenting a research paper

4. Step 3 – Founders interview (45 min): Conversation with two of our founders.

5. References: Up to five calls with former colleagues or managers.

☕ You may also be invited for coffee with team members to get a feel for our culture.