Revenue Operations

lemlist is the sales engagement platform that gives sales teams the unfair advantage they deserve.

Bootstrapped since day one, we’ve grown from 0 to $35M ARR in 6 years, without raising a single dollar.

Today, we’re a profitable B2B SaaS company valued at $150M, trusted by 40,000+ sales teams worldwide to book more meetings and close more deals.

At lemlist, execution beats talk.

We are looking for a Revenue Operations Manager to help our customer-facing teams perform at their best as we scale from 40M$ to 100M$+ ARR, bootstrapped & profitable.

Your mission is to understand how revenue teams operate, identify friction, and design scalable processes, tools, and insights that drive growth and efficiency across the company.

You will work within a small and agile RevOps team and stay generalist across Sales, Key Accounts, Support, and Partnerships.

You will work on projects that have a direct impact on how the business runs. Your scope will evolve based on your skills, interests, and company priorities.

1/ Sales Operations and Performance

• Manage lead routing and buyer experience to ensure prospects reach the right sales person fast and with quality.

• Improve HubSpot setup, structure, and reporting to boost productivity and data reliability.

• Compute sales commissions, model changes, and ensure clarity and fairness across teams.

• Optimize quote-to-cash flows across Hyperline, Stripe, and HubSpot with Sales and Product teams.

• Track conversion, productivity, and pipeline velocity at both team and individual level.

2/ Customer Experience Operations and AI Knowledge

• Manage Intercom workflows, automation, and reporting to improve customer journey.

• Work with VP CX and Head of Support to make support faster and better.

• Collaborate with Product and Knowledge teams to build AI tools that make everyone more efficient.

• Prepare and support potential tool migrations such as Intercom to Zendesk.

3/ Key Accounts

• Help structure and scale the Key Account Management team.

• Build processes and tools to help CSMs prioritize, track, and grow accounts.

• Create reporting and playbooks to ensure consistency and results.

4/ Partnerships, Channels, and Affiliation

• Streamline affiliate operations including PartnerStack integration, fraud control, and HubSpot syncing.

• Build solid foundations for partnership and channel sales motions with VP Sales and Lead Growth.

• Support revenue attribution and performance tracking across all motions.

5/ M&A Integration

• Lead tool and CRM migrations after acquisitions.

• Align processes, data, and systems across entities to create one unified GTM engine.

If you read our Culture Manifesto and thought "this is 100% me", you will thrive in this role.

• Join a fast-growing SaaS company scaling from 40M to 100M ARR.

• Work on high-impact projects that touch every part of the revenue engine.

• Get full ownership and autonomy from day one.

• Collaborate directly with the C-suite on strategic topics.

• Learn how to scale revenue systems in a PLG + SLG environment.

• Work with a team obsessed with speed, growth, and impact.
  

Must have

• 3 to 7 years of experience in RevOps or related roles such as Sales Ops, BizOps, or GTM Ops.

• Experience in high-velocity SaaS, ideally PLG + SLG.

• Good knowledge of HubSpot (setup, automation, reporting).

• Strong analytical and problem-solving mindset.

• High ownership, structure, and execution speed.

• Fluent in English.

Nice to have

• Experience with Intercom, Stripe, Hyperline, or PartnerStack.

• Experience with M&A integrations or tool migrations.

• Knowledge of SQL, data analytics, or automation tools like n8n or Make.

1. Screening call with Victoire, Talent Acquisition Manager (30 min)

2. Interview with Charles, CEO (45 min)

3. Business case

4. Business case debrief with Head of Finance and former Lead RevOps

5. Reference check
   

You’re in 🙌