Senior Account Manager M/F/Mx

Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks.

As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. AI isn't a buzzword here, it's embedded in everything we do. From your first week, you'll use AI tools to accelerate your impact, with dedicated training and peer support to help you master them. Our teams have embedded AI into daily work, from automating routine tasks to unlocking strategic insights. The result? Work that used to take hours now takes minutes, and you'll spend more time on what matters.

With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you.

Learn more about how we use AI in our everyday work.

About the role

We are hiring a Senior Account Manager to join our growing sales organization at Trustpair. This is a key role with a direct impact on growth, expansion, and client satisfaction. As an Account Manager, you will drive and grow a high-value portfolio of strategic clients (mainly CFOs and Finance departments of large enterprises), by increasing revenue, managing upsells, ensuring retention, and deeply embedding Trustpair’s solution within their organization.

This is a hybrid position with weekly presence required in our Paris office.

What you'll do:

Strategic Account Management

• Build and execute long-term account strategies to maximize client lifetime value.
• Conduct structured account mapping (organization, power structures, stakeholders)
• Apply the MEDDIC/MEDDPICC methodology to structure deals and uncover opportunities
• Identify and activate upsell levers and expansion potential (subsidiaries, business units, regions)

Client Relationship & Engagement

• Develop trust-based relationships with executive sponsors and end-users
• Lead regular business reviews and steering committees
• Act as the client’s internal advocate to drive product adoption and maximize impact

Commercial Growth

• Identify future client needs and negotiate Master Framework Agreements and enterprise-level contracts
• Work closely with internal teams (CSM, Sales, Product) to promote growth and retention
• Own and drive Net Revenue Retention (NRR) for your portfolio

Performance Monitoring & Reporting

• Monitor portfolio KPIs: usage, churn, satisfaction, upsell pipeline
• Maintain up-to-date CRM records (HubSpot, Planhat, etc.) with accuracy and precision

What’s in it for you 👀 

• At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact. Whether you're already hands-on with AI or eager to learn, you'll join an organization that provides continuous learning opportunities, encourages experimentation with new AI approaches, and helps you build valuable skills.
• Trustpair is in scaling phase with career opportunities in France and internationally
• Flexible remote policy 
• Inclusive environment with cultural diversity and parity
• Trustpair provides full commercial enablement to help you succeed:
  • Access to C-level stakeholders
  • Cross-functional support from Marketing, Product, and Customer Success
  • A mature and high-quality client base
  • As well as an established methodology for selling to enterprise Finance departments

Why join Trustpair? A list of our perks here!

Must-Haves:

• Minimum 5 years of experience in Account Management, including significant exposure to B2B SaaS and complex sales cycles
  
• Proven success managing strategic or enterprise accounts
  
• Strong ability to sell value-based solutions and understand the financial priorities of clients
• Strong autonomy and ownership over accounts
• Experience negotiating complex contracts at group or global level
• Exceptional communication skills: clear, structured, and impactful
• Familiarity with sales frameworks like MEDDIC / Challenger Sale / SPIN Selling
  
• Fluent in both French and English, spoken and written
• Demonstrated ability / strong interest to leverage AI technologies to drive significant impact

 

Recruitment Process

• First call with Aicha, Talent Acquisition Manager (30 mins)
• Experience interview with Thomas, Head of Sales (1h)
• Live case study on site (1h30)
• Coffee fit with two members of our team (30 mins)
• Cofounders interview with Alex, Cofounder & MD (30 mins)
  

Equal Opportunity Statement
Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.