Admin Assistant - Track ControlUTAC

UTAC is a market-leading international group in digital & sustainable mobility, customisable testing solutions, customisable testing systems, vehicle engineering, homologation, regulatory advice & expertise, certification, training, corporate events and classic & sportscars festivals.

The Group provides services and systems to customers in the various sectors: mobility, transport, tyre, petrochemical, agriculture and defence industries. UTAC operates test centres and laboratories in France (including the official Euro NCAP facility), the UK, USA, Finland, Morocco, and Germany; it has subsidiaries in China, Korea and Japan. UTAC employs around 1300 people across its various locations.

As a group we share a strong and clear vision to deliver safe and efficient solutions and systems to our customers. We are proud and confident in our heritage, our capabilities and our people and believe that by creating a culture where individuals feel they can make a difference and enjoy coming to work, we can deliver the best possible service to our customers.

Our core values of Expertise, Innovation and Integrity provide a clear daily guide to how we work together safely, as one team, helping each other to succeed.

Reporting to – Manager – Tracks & Property

The main purpose of the role is to support the busy Track Control department through various administration and hands-on tasks, ensuring customer receive a safe, efficient and excellent customer service when they work on the UTAC Millbrook tracks.

Roles and responsibilities

• Administration relating to the running of a small but busy department, including –
  • Invoice preparation.
  • Organise information: Maintain and organise both digital and paper files and records.
  • Manage communications: Answer phones, manage emails, and greet visitors.
  • Handle scheduling: Organize and manage calendars, schedule appointments and meetings, and book rooms.
• Coordinate projects: Assist with project management by tracking deadlines and facilitating communication. 
• Assisting with various customer interactions
• Assisting with the preparation of quotations

Qualifications

• Good general level of education (GCSE level or equivalent in English and Maths)
• First Aid qualification would be an advantage

Experience

• Experience in administrative role
• Experience in delivering excellent customer service

Skills

• Organizational skills: Exceptional ability to keep things tidy and in order.
• Communication: Strong written and verbal communication skills.
• Computer proficiency: Knowledge of MS office software, data entry, and various applications.
• Time management: Efficiently handle multiple tasks and meet deadlines.
• Problem-solving: Ability to resolve issues as they arise.
• Adaptability: Flexibility to handle changing priorities and situations.
• Attention to detail: A keen eye for accuracy in all tasks. 
• Confident driving skills, with full Category B (manual cars).
• Maintain the highest level of customer confidentiality.         

Other

• Full UK driving licence & own transport (UTAC Millbrook is not easily assessable
  via public transport)
• Willing to undergo a Criminal Disclosure check